HR

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Pytanie English Odpowiedź English
ADDIE Approach
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Asses (training needs), Design (training plans and goals), Develop (training Activities) Implementing, Evaluate (training and results)
SMART
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Specific Measurable Ambitious Realistic Timed
KPI
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- Key performance Indicators – tool used to measure performance
KPI categories
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• Culture, • Compensation, • Performance, • Employment, • Recruitment and selection
KPI culture example
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employee satisfaction index, diversity role
KPI compensation example
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percentage of cost of workforce
KPI performance example
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employee productivity rate, performance of new hire
KPI employment example
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absenteeism rate, number of full time employees
KPI recruitment and selection example
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effectiveness of training, cost per hire
Performance appraisals types:
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- Line manager appraisal - Self-appraisal - Peer appraisal - 360 degree feedback
Goals of performance Appraisal
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- Achieving a goal - Motivation and feedback evaluation) - Assessing training needs - Succession planning
Internal sources of recruitment
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- Career paths - Replacement charts - Performance appraisal forces - Internal job adverts
External sources of recruitment
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- Websites - Social media (LinkedIn) - Recruitment agencies - Newspapers - Open days - Employment fairs
JOB INTERVIEW- WASP Approach
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• Welcome • Acquire information • Supply information • Plan
Star technique: answering questions “tell me about”
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• Situation • Task (what the challenges are) • Activity • Result
HRM definition
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process of: - Managing an organization’s HR - Developing: -Employee motivation -Behaviour -Performance
HRM functions
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1. HR Planning, 2. Analysing& Designing jobs, 3. Recruitment & Selection, 4. Training & Development, 5. Managing Performance & Appraisal, 6. Compensation& Benefits
role of Stuff manager/ HR manager
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Assist and advice line managers
role of Line manager
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supervise o Work of subordinates, Accomplishing tasks
memory types
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Semantic - (General facts) Episodic (Personal facts)
David Kolb stages of learning:
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-feeling (experience), -Watching (observation) -Thinking (abstract conceptualization) -Doing (active experimentation)
on the job training
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doing performing activities
Off the job training
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class room training
types of distance learning (non- class room)
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- E learning - TBT technology based - WBT- Web based training - IBT -Internet based training - CBT- Computer based training
Blended learning
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e- learning but with the real teacher
Off the peg- training
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ready to buy on the market
which sources of hiring are better, internal or external?
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Internal are better because company is saving the money and employee already knows the company, external maight be better if we need someone with new energy or we dont want anyone to change the position

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