→ Rozdział 4 → Rozpocznij Naukę / Ściągnij Fiszki MP3

Pytanie		Odpowiedź
Maslow hierarchy of needs rozpocznij naukę		self actualization needs; ego needs; social needs; security needs; physiological needs
ego needs rozpocznij naukę		acknowledgement; recognition; sense of status; importance
Mc Gregor theory X rozpocznij naukę		believe that People dislike work and must be controlled and directed to achieve goals
Mc Gregor theory Y rozpocznij naukę		People like work and actively seek responsibility. they believe in empowerment and enabling
empowerment rozpocznij naukę		giving employees the authority to make decisions without traditional managerial approval
enabling rozpocznij naukę		giving someone the tools and skills to do something
MBO rozpocznij naukę		management by objectives by Drucker
MBO definition rozpocznij naukę		call on managers to work with employees to formulate clear ambitious but achievable goals. there has to be monitoring and measurment
picking up information on the grapevine rozpocznij naukę		passed from one person to another in conversation
active listening rozpocznij naukę		means listening with full attention not interrupting except ask for clarification and giving consideration to other person's point of view
assertiveness rozpocznij naukę		means stating your needs and opinions confidently and clearly without on the one hand beeing indirect or suffering in silence or on the other being aggressive and rude
a team rozpocznij naukę		taskforce or working party
personality types in a team rozpocznij naukę		head people hands people heart people
head people rozpocznij naukę		people who are good at thinking and problem-solving
hands people rozpocznij naukę		people who are good at doing and acting
heart people rozpocznij naukę		people who are good at networking and resolving conflicts
5 stages of team development identified by Bruce Tuckman rozpocznij naukę		forming; storming; norming; performing; adjourning
stage 1 forming rozpocznij naukę		people get to know each other
stage 2 storming rozpocznij naukę		refers to brainstorming and conflicts that arise in a team
stage 3 norming rozpocznij naukę		members sort out a way of working together and begin to own and share the team objectives
stage 4 performing rozpocznij naukę		members focus on solving problems and doing tasks. Progress can be seen as they pass of various milestones
milestones rozpocznij naukę		events that mark an important stage in a process
stage 5 adjourning rozpocznij naukę		the job is finished and they open a public recognition and celebration of achievements
qualities of leaders rozpocznij naukę		they are creative and innovative, looking for new solutions to old problems. They are alone at the top. They see the big picture
see the big picture rozpocznij naukę		have the vision and commitment to make radical changes
leadership styles rozpocznij naukę		autocratic: instructions given to subordinates. Democratic: sharing the responsibility and decision making. Laissez-faire: minimal supervision
morale rozpocznij naukę		the level of confidence and positive feelings that people have, especially people who work together
self esteem rozpocznij naukę		feeling that we are valued and important. When we have the recognition and respect of others
acknowledgement rozpocznij naukę		public recognition and thanks especially when we have been successful
self fulfillment rozpocznij naukę		By Maslow- self actualization. Means developing to our fullest potential
sense of achievement rozpocznij naukę		being successful after a lot of effort
commitment rozpocznij naukę		enthusiasm, determination and a strong belief in what you are doing
managers description rozpocznij naukę		welcome stability, look at the details, good at supervising, four make a team
leaders description rozpocznij naukę		welcome change, look at the big picture, good at motivating, four is three too many
enrichment rozpocznij naukę		making something better and more enjoyable
meaningfulness rozpocznij naukę		quality of being serious useful and important
enlargement rozpocznij naukę		making something bigger
assignment rozpocznij naukę		piece of work that you must do as part of your job
head people: innovator rozpocznij naukę		solves difficult problems with creative ideas; not afraid to challenge norms; may ignore details
head people: evaluator rozpocznij naukę		thinks carefully and accurately about things; listens patiently; may lack energy to inspire others
head people: specialist rozpocznij naukę		has expert knowledge in key areas may be uninterested in all other areas
hands people implementer rozpocznij naukę		takes basic ideas and make them work in practice; methodical and organized; can be slow
hands people shaper rozpocznij naukę		gets involved quickly with lots of energy more interested in the final results then in the process
hands people: finisher rozpocznij naukę		likes completing things on time on budget and to specification
heart people: coordinator rozpocznij naukę		central person who makes sure everyone works well together helps everyone focus
heart people: team worker rozpocznij naukę		carrying, a good listener and works hard to resolve problems
heart people: promoter rozpocznij naukę		enthusiastic, sees the big picture and good at explaining it to people outside the group. can be too optimistic

rozdział 4

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